I typically use the WebMail system from the NNI.com homepage to send and receive my email. The messages that I send out from WebMail do not save in WebMail. Is there a way to setup my account so I can save Sent Messages?

Yes. Follow the following steps.

1. Log into WebMail
2. Click on the Mailboxes Link
3. Type into the empty box next to the "Create Mailbox" button: "Sent Items"
4. Click on the "Create Mailbox" button.
5. Once your Sent Items mailbox is created, click on the Settings Link.
6. Look under the Message Composer section. You will see an area labeled "Save Sent Messages In".
7. Use the drop-down menu and select the Sent Items folder you just created.
8. Click the "Update" button.

Your new Sent Items mailbox is ready.

NOTE 1

The WebMail system is not designed to be a stand-alone email client. When you save messages on WebMail, it uses space on the mail server. Your account is allotted 10 MB of disk space to store messages. Once those 10 MB are filled, you will not receive any new email until you delete messages from the WebMail. It is recommended that you use a regular email client such as Microsoft Outlook Express or Netscape Communicator to download your messages to your home computer.

NOTE 2

After step 4 if you get an error message that says "Cannot create mailbox", your email account is not configured for creating the mailbox. We can make your account so that it supports that feature. However in order to do so we must delete and recreate your email account in the mail server. Make sure that before you have us do that, that you have downloaded all your email, stored all your email addresses in your WebMail address book, and downloaded any files stored on your web space. All that will be lost if we need to remove and recreate your email account.

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